Privacy Policy

Effective Date: 17-09-2025

Areej Al Arab, operated by Al Tasheer Mena Company (“we,” “our,” or “us”), respects and protects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our website www.areejalarab.online.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

If you have any questions regarding this policy, please contact us at support@areejalarab.online.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Information:
  • Name, email address, billing and delivery address, phone number(s), and order details when you shop on our website.
  • Login credentials when you create an account.
  • Optional information such as your date of birth (used for account verification).
• Payment Information:
  • We do not store credit or debit card details. Payments are securely processed by our authorized payment gateway providers.
• Non-Personal Information:
  • Technical data such as IP address, browser type, device information, and cookies to improve website performance and customer experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders.
• To manage your account and allow you to track your purchases.
• To communicate order updates, promotions, or service information (you may opt out at any time).
• To provide customer support and respond to inquiries.
• To enhance website security and improve user experience.
• To comply with legal and regulatory requirements in Saudi Arabia.

3. Disclosure of Your Information

We may share your information in the following cases:

• Delivery and Logistics Partners: Your name, address, and contact number may be shared with courier companies to deliver your orders.
• Payment Providers: To process payments securely.
• Fraud Prevention and Security: With authorized third parties to detect fraud and reduce credit risk.
• Legal Requirements: If required by law, regulation, or government authority in Saudi Arabia.

We will never sell or trade your personal information to third parties for commercial gain.

4. Account Security

• Your order history and account details may be stored securely on our system.
• You are responsible for keeping your password and account login details confidential.
• We are not liable for unauthorized access resulting from your failure to secure your credentials.

5. Data Protection & Security

• Our website uses SSL encryption to secure transactions.
• Personal data is stored on secure servers protected by firewalls.
• Payment card details are processed only through encrypted channels by licensed payment providers.
• While we take appropriate security measures, no system is 100% secure. Customers are advised not to send sensitive information (like full card details) via unencrypted communications.

6. Cookies & Tracking

We use cookies to:

• Recognize returning users and maintain login sessions.
• Track website performance and user behavior for analytics.
• Improve your browsing and shopping experience.

You can disable cookies via your browser settings. However, some features of our website may not function properly if cookies are disabled.

We also use Google Analytics and may use Google AdSense to improve services and personalize content.

7. Email Communications & Marketing

• By registering or making a purchase, you may receive promotional emails from us.
• You can unsubscribe anytime by clicking the unsubscribe link at the bottom of the email or contacting us at support@areejalarab.online.

8. Social Media Integration

Our website may use plugins from social media platforms (such as Facebook, Instagram, or Twitter). When you interact with these plugins, your information may be shared with those platforms according to their privacy policies.

9. Your Rights

As a user in Saudi Arabia, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your data, subject to legal and contractual obligations.
• Opt-out of receiving promotional emails and marketing communications.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after updates means you accept the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Al Tasheer Mena Company
Email: support@areejalarab.online
Website: www.areejalarab.online